Sign up for a free account at shopium.tn/register, pick a template under Templates, add your products under Products, and your store is live at your free shopium.tn address. No coding required, and most merchants are ready in under 30 minutes.

Creating your store is free, with no credit card required, and any month your store receives fewer than 10 orders costs nothing. Above that, you pay a fixed monthly plan based on the orders received that month: Starter 29 TND (10–50 orders), Growth 69 TND (51–200), Pro 119 TND (201–500) or Business 179 TND (more than 500). Every feature is included in every plan, and Shopium takes no commission on your sales.

Absolutely. From your dashboard go to Settings → General → Domain, turn on Use Custom Domain and add the two DNS records shown there at your registrar. SSL is provisioned automatically at no extra cost. You can also buy a domain under Marketplace and Shopium sets everything up for you.

You can top up your wallet online with a bank card or e-Dinar, processed securely through Flouci, our Tunisian payment gateway. On the 1st of each month, your plan invoice for the previous month is issued and paid automatically from your wallet balance.

No — there's no contract, and no plan to pick or cancel: your plan adjusts automatically each month to the orders your store actually received. To close your account, simply ask our support team. Note that plan invoices already paid from your wallet are final — we do not offer refunds for them. See our Terms of Service for full details.

Your dashboard warns you as soon as an invoice is unpaid. If two consecutive monthly invoices go unpaid, your store is temporarily suspended. Topping up your wallet from Settings → Wallet & Billing brings it back online automatically.

On the login page, click Forgot password? and enter your registered email address. We'll email you a 6-digit code: type it in, then choose your new password. If the code doesn't arrive, check your spam folder, use Resend code, or contact us at support@shopium.tn.

In your dashboard, open the avatar menu at the top right and choose Edit Profile. Enter your new email address and click Save Data. You will sign in with the new address from then on.

Send an email to support@shopium.tn from your account email and ask us to close your account. Before that, download what you need: Reports and Bills have CSV exports, and Products has the Meta catalog export. Your store and personal data are then removed within 30 days, as described in our Privacy Policy.

Yes. you can preview and switch to any template at any time from the Templates section of your dashboard. Your products, orders, and settings are preserved when switching. Use Preview to check a template before you click Use this Theme.

Yes. Under Templates you change colors, fonts, texts, images and videos visually, and Create your own lets you build your page from sections. Everything is done without code; there is no custom CSS editor.

First, try clearing your browser cache and reloading. If the error persists, contact us at support@shopium.tn with your store URL, the page where the error occurs, and a screenshot. we'll investigate promptly.

Go to Services in your dashboard, paste your Pixel ID or GA Measurement ID into the card, and click Activate. The tracking code is automatically injected across all store pages. no manual code editing needed.

For bugs, use the contact form above and select "Technical / bug report". For security vulnerabilities, please email security@shopium.tn directly with full details. We take security reports seriously and aim to acknowledge them within 24 hours. Please do not disclose vulnerabilities publicly before we've had a chance to address them.